Privacy policy

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and which repeals Directive 95/46/EC (hereinafter, “General Data Protection Regulation” or “RGPD”) and Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights, we proceed to inform you about Villana's Data Protection Policy, as well as the way in which we process your data collected through the website www.villanabrand.com (hereinafter, the “Website”). or the “Website”) in a simple and transparent way:

 

BASIC INFORMATION ON DATA PROTECTION OF "VILLANA" RESPONSIBLE FOR THE TREATMENT

Laura Martínez Pintado (hereinafter, VILLANA) with registered office at Calle Virgen de los Milagros, 74 Local 1H 11500 El Puerto de Santa María (Cádiz) and NIF: 71022740M

 

ORIGIN OF THE DATA

We have obtained your data due to the contracting of our products and services, due to your relationship with us as a supplier and/or due to your registration as a user of our website.

PURPOSE OF TREATMENT

We use your data to fulfill the following purposes:

If you are a client

TO MANAGE YOUR REGISTRATION AS A USER OF OUR WEBSITE

If you decide to register as a user on our website, we need to process your data to identify you as a user of the website and give you access to its different functionalities, products and services that are at your disposal as a registered user. You can cancel your registered user account by contacting us through the means described below.

FOR THE DEVELOPMENT, COMPLIANCE AND EXECUTION OF THE PURCHASE AND SALE AGREEMENT THAT YOU HAVE CONTRACTED WITH VILLANA.

This includes:

- Contact you regarding updates or informative communications related to the contracted product.

- Activate the necessary mechanisms in order to prevent potential fraud against you and VILLANA during the purchase process. If we consider that the operation may be fraudulent, this processing may result in the blocking of the transaction.

- Manage possible returns once you have made a purchase and manage requests for information about the availability of garments, product reservations, etc.

- For billing purposes and to make available to you the tickets and invoices for the purchases you have made on the Website.

TO RESPONSE TO THE REQUESTS OR PETITIONS YOU MAKE THROUGH THE CUSTOMER SERVICE CHANNELS.

We only process personal data that is strictly necessary to manage or resolve your request or request.

 

FOR MARKETING PURPOSES.

This includes:

- Newsletter: To the extent that you subscribe to our Newsletter, we will process your personal data to manage your subscription, including sending personalized information about our products or services through various means (such as email or SMS). Therefore, keep in mind that this data processing involves the analysis of your user or customer profile to determine what your preferences are and therefore what products and services may be that best fit your style when sending you information. For example, based on your purchase and browsing history (namely, based on the items you have clicked on), we will make suggestions about products that we think may interest you and, if you are a registered user, we will provide you with the “cart recovery” functionality.

(Remember that you can unsubscribe from the Newsletter at any time and free of charge by contacting VILLANA through the means described below).

- Carry out promotional actions: By participating in any promotional action, you authorize us to process the data you provide us based on each promotional action and we can communicate it through various means such as social networks or on the Website. In each promotional action in which you participate, you will have available the legal bases where we will provide you with more detailed information about the processing of your data.

- Dissemination: Disseminate on the web or through our social media channels photographs or images that you have shared publicly, as long as you give us your consent to do so.

If you are a supplier:

FOR THE DEVELOPMENT, COMPLIANCE AND EXECUTION OF THE CONTRACT THAT VILLANA HAS SIGNED WITH YOU.

 

DURATION OF DATA CONSERVATION

Depending on the purpose:

TO MANAGE YOUR REGISTRATION AS A USER OF OUR WEBSITE.

During the time in which you maintain your status as a registered user (that is, until you decide to unsubscribe).

FOR THE DEVELOPMENT, COMPLIANCE AND EXECUTION OF THE SALE CONTRACT.

We will process your data for the time necessary to manage the purchase of the products you have purchased, including possible returns, complaints or claims associated with the purchase of the product.

CUSTOMER SERVICE

We will process your data for as long as necessary to respond to your request or request. MARKETING We will process your data until you unsubscribe or cancel your subscription to the Newsletter.

* Regardless of the above, VILLANA will keep the data for as long as necessary to comply with the legal, fiscal or other obligations to which it is subject and until you ask us to delete it and there is no legal reason. that forces us to maintain them.

 

RECIPIENTS OF THE DATA

To fulfill the indicated purposes

It is necessary that we give access to your personal data to third parties who provide us with support in the services we offer you, namely:

Treatment managers Company in charge of providing computer services.

Web page manager.

Management.

Legal advice.

Suppliers and collaborators of services related to marketing and advertising. (Only if you accept the subscription to the newsletter.)

Suppliers and collaborators of logistics, transportation and delivery services.

Assignees Due to legal imperative

Tax administration J

ustice administration

Local and regional administrations

 

RIGHTS OF DATA OWNERS

Current data protection legislation grants you the following rights as the owner of personal data:

RIGHT OF ACCESS

You have the right to know what type of data we are processing and the characteristics of the processing we carry out.

RIGHT OF RECTIFICATION

You can request the modification of your data because it is inaccurate or not truthful.

RIGHT OF DELETION

Request the deletion of your data when the processing is no longer necessary.

RIGHT TO LIMITATION OF TREATMENT

You can request the limitation of the processing of your data in certain circumstances. In this case we will only keep them for the exercise or defense of claims.

RIGHT TO OBJECT TO MAKING DECISIONS BASED PURELY ON AUTOMATED PROCESSING

We respect your right to object to decisions that are made completely automatically without direct human intervention. In some cases, we use automated systems to process and analyze personal data in order to facilitate certain operations. However, we understand that it is crucial to ensure transparency and the right to human review in important decisions. You can always object and request a manual review in situations where a relevant decision has been made solely through automated processes.

RIGHT OF OPPOSITION

You can object to the processing of your data in certain circumstances and for reasons related to your particular situation. VILLANA will stop processing the data in such cases, except for compelling legitimate reasons or the exercise or defense against claims.

RIGHT TO REVOCATE THE CONSENT PROVIDED

You have the right to revoke the consent you have previously given us for the processing of your personal data at any time. Revocation of consent will not affect the lawfulness of processing based on consent before its withdrawal.

RIGHT TO FILE A CLAIM WITH THE CONTROL AUTHORITY

In Spain the Spanish Data Protection Agency: www.aepd.es